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Report: #1350239

Complaint Review: Southbeach Diet - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Patricia — Winter Springs Florida USA
  • Southbeach Diet Nationwide USA

Southbeach Diet Charge $99 to cancel membership. Terrible program. Terrible customer service Nationwide

*Consumer Comment: In Response to Comment #1 and Elaboration

*Consumer Comment: Comment on quitting charges

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 This is a terrible program. The food is terrible. It is expensive. Customer service is terrible. They charge $99 to cancel the membership and never ever tell you about this during the joining process. The information sent contradicts information in their books. Terrible terrible company to work with I lost over 160 pounds on Medifast in the past and know how to work a good program. Southbeach diet is the worst company I have ever dealt with. Anyone would be foolish to get involved with them

This report was posted on Ripoff Report on 01/16/2017 02:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/southbeach-diet/nationwide/southbeach-diet-charge-99-to-cancel-membership-terrible-program-terrible-customer-serv-1350239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
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#2 Consumer Comment

In Response to Comment #1 and Elaboration

AUTHOR: Michelle - (United States)

POSTED: Friday, February 23, 2018

The $99 the OP is talking about is a hidden fee that no one tells you about when you sign up. It's buried somewhere in all the text they bombard you with when you initially want to try the diet. For me they want $125 (see my post against this horrible company). No way are they going to get it. I will contest it with my credit card -- Discover card is always excellent about helping you to dispute such ripoffs. Southbeach diet has disgusting, flavorless food with low-quality meats that have a lot of gristle and unchewable parts. Worse, they didn't send the foods I requested. You lose weight because you don't eat the food, LOL.

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#1 Consumer Comment

Comment on quitting charges

AUTHOR: eric - (USA)

POSTED: Monday, January 16, 2017

I hope I'm working with enough information here.   So $99 for quitting huh?  Did you agree to pay to quit when you signed up?  I bet not and it sounds like you didn't make such an agreement.

If they demand $99 and it isn't part of any contract you can just laugh at them.  If they have your credit card number and charged you, you can call your issuer and open a dispute to the charges and that should take care of it.

So is bad food part of the business plan?  You lose weight because you can't eat the so-called food?  How much pain is a poor dieting human supposed to take? Good grief.

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