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Report: #227633

Complaint Review: Southlake Emergency Care Center - Southlake Texas

  • Submitted:
  • Updated:
  • Reported By: Keller Texas
  • Author Confirmed What's this?
  • Why?
  • Southlake Emergency Care Center 711 E Southlake Blvd Southlake, Texas U.S.A.

Southlake Emergency Care Center ripoff Bait and switch Southlake Texas

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My daughter fell off our fence and we thought her arm was broken. I called Southlake Emergency Care and inquired if they accepted my insurance. I was told no but that I'd be able to file a claim afterwards. Once we arrived at the center I was told that they would not be able to provide us with an itemized bill, which was required to file my claim with my insurance company. My daughter was in pain and I was not going to drive her to another location. I had to pay the bill which was $375. Luckily, my daughter's arm wasn't broken.

To solve this problem they could have:

1. Provided us with an itemized bill.
2. Informed us prior to driving there that we would be unable to file a claim with our insurance company.

If we had known prior we would had driven the extra distance to CARE NOW were they accept my insurance.

A valuable lesson was learned.

David
Keller, Texas
U.S.A.

This report was posted on Ripoff Report on 12/28/2006 03:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/southlake-emergency-care-center/southlake-texas-76092/southlake-emergency-care-center-ripoff-bait-and-switch-southlake-texas-227633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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