Report: #1340898

Complaint Review: Space Ape games -

  • Submitted:
  • Updated:
  • Reported By: MakeItRight — Fort Worth Texas USA
  • Space Ape games USA

Space Ape games Unfair gaming practices, unrealistic drop rates, poor customer service London United Kingdom

*Consumer Suggestion: Transformers Earth Wars

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 Transformers Earth Wars is a popular online game that have thousands of players. In order to be competitive, one must spend some real world money. The way a player adds robots to their army is by purchasing crystals. These crystals contain a chance for a new robot. Although Space Ape has not verified this, I'm assuming it is done by a basic random number generator. The main complaint I have seen, as well as HUNDREDS of others is drop rates, ie a player will spend real money (19.99 for 15-20 crystals) and get "duplicates", which means a bot you already have, which equates to basically nothing. Space Ape justifies this by awarding a minute amount of resources, which in no way justifies the cost. Space Ape refuses to release drop rates and continues to ignore the problem. Some players have spend hundreds of dollars and walked away with absolute nothing to show for it. When support is contacted they basically say that's just the way it is. I was told after spending almost $100 and getting 1 bot to be lucky I got what I got. Players are demanding for drop rates to be adjusted. We are tired of giving money to developers and walking away empty handed. We love the game, love the teamwork aspect and the community, but we are being taken advantage of in a fashion that is shocking and SA refuses to release drop rate numbers because they know it would be devestaing to them. They are truly robbing players blind and sitting back laughing about it.

This report was posted on Ripoff Report on 12/01/2016 03:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/space-ape-games/space-ape-games-unfair-gaming-practices-unrealistic-drop-rates-poor-customer-service-lo-1340898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Transformers Earth Wars

AUTHOR: Skyfire - (United States)

POSTED: Wednesday, June 27, 2018

Be fair and honest Space Ape games! I know it's all about the money, but if and when you lose all your players, from bad business practices, then your down the drain, all at once.

Not only is this a problem with spending $100's and never getting anything. There are people that have spent $10,000 just so they could compete in the higher rank teams! If anything, there is a real problem going on here pretty much the same as being addicted to a casino. You put your money in, and you keep getting nothing in return. But your hope and faith is still there, and know you will get something the next shot! But you don't! The only problem is, this is NOT a casino, this is a game under business law and practices, and aren't following these laws very well, and finding every loophole to get around them, or just not caring until they get caught. Eventually they will get caught, and the whole game will be shut down which is sad for the fans that love the game, and sad for the hard working people that work at Space Ape. 

Something must be done, and done quickly. There is corrupted programming, that bots just run erractic making you lose, which you are also losing "Real money", say if you just spend money to play wars repeatedly, and the bots aren't doing what they were programmed to do! You just through away that money, if the bots did what the game says they are supposed to do, you would of won, and also helped the entire team, and gotten your moneys worth! The way it works now sometimes, you are literally throwing money down the toliet! Space Ape replies with the same exact replies over and over for the last year now, "Oh, we will look into it" No, you aren't looking into it, because the same things are still happening, and instead of fixing the issues real people spending real money on, you just keep making more material and more bad programming choices that aren't working.

To put this more clear, imagine buyin ga car, and every other day the car didn't start, or a wheel fell off,... well would you be upset because you paid your hard earned money for this car? Of course, well this game is the same way, and as they keep creating material, without fixing what they have, it's just getting worse, and the company seems to think it's business practice is above the law!

I hate to see this game go away, but they need to fix things, or be taught a lesson in "Ethics". 

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