Complaint Review: Space Ape games -
Space Ape games Unfair gaming practices, unrealistic drop rates, poor customer service London United Kingdom
*Consumer Suggestion: Transformers Earth Wars
Transformers Earth Wars is a popular online game that have thousands of players. In order to be competitive, one must spend some real world money. The way a player adds robots to their army is by purchasing crystals. These crystals contain a chance for a new robot. Although Space Ape has not verified this, I'm assuming it is done by a basic random number generator. The main complaint I have seen, as well as HUNDREDS of others is drop rates, ie a player will spend real money (19.99 for 15-20 crystals) and get "duplicates", which means a bot you already have, which equates to basically nothing. Space Ape justifies this by awarding a minute amount of resources, which in no way justifies the cost. Space Ape refuses to release drop rates and continues to ignore the problem. Some players have spend hundreds of dollars and walked away with absolute nothing to show for it. When support is contacted they basically say that's just the way it is. I was told after spending almost $100 and getting 1 bot to be lucky I got what I got. Players are demanding for drop rates to be adjusted. We are tired of giving money to developers and walking away empty handed. We love the game, love the teamwork aspect and the community, but we are being taken advantage of in a fashion that is shocking and SA refuses to release drop rate numbers because they know it would be devestaing to them. They are truly robbing players blind and sitting back laughing about it.
This report was posted on Ripoff Report on 12/01/2016 03:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/space-ape-games/space-ape-games-unfair-gaming-practices-unrealistic-drop-rates-poor-customer-service-lo-1340898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.