Complaint Review: Spectroniq - City Of Industry California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Spectroniq 921 South Azusa Avenue City Of Industry, California U.S.A.
- Phone: 888-257-8899
- Web:
- Category: Electronic Manufacturers
Spectroniq - Protron No response from manufacturer Keeping my my product for the last 6 months City Of Industry California
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Ref: No response from manufacturer Keeping my my product for the last 6 months.
Dear Manager,
I purchased a product from BUY.COM on 7/24/2007 with
Order #34486766.
SKU 205007960
SpectronIQ Portable DVD Player - 7" LCD Dual Screen, NTSC/PAL, Remote - PDV-768
This DVD player never worked in the car (which it suppose to) when I tried to play.
I contacted manufacturer (Spectroniq) with in the 3 months warranty period ie in one month after I purchased this, and followed the instructions they like me to do. After contacting 2 months by following their time waste procedures, this manufacturer want me to send the product with my expenditure and issued me the RMA number R9009518.
I sent the product immediately and several customer care representatives acknowleged that they received the Product and told me they are going to repair that and send me back in 1 week.
I never received the product back from this manufacturer. For the last 5 months I contacted this manufacturer several times and spoke with 15 representatives. Every time I used to get only one response I have to wait another two weeks to get that back. Everytime I used to spend 45 minutes of time to get the status of my product. I requested several times atleast to send back my defective one. They dont have any response.
I requested several times to send a copy through either email or postal mail. They used to say they dont have the facility to email or postal mail communication.
Spectroniq customer representatives I spoke with for the last 8 months:
spoke with Ruth on 8/9/2007
spoke with Jeff on 8/9/2007
spoke with jack on 10/31
spoke with mark and got the return authorization no: R9009518
spoke with Ricky Dawson super visor
spoke with Peter smith Manager
spoke with Terrance 3/19/2008
spoke with Shaun and Joe.
USPS Label/Receipt Number: 0307 0020 0005 5694 4470
Status: Delivered
Your item was delivered at 9:14 AM on November 30, 2007 in ROWLAND HEIGHTS, CA 91748.
RMA NO: R9009518
Product No YBG0636038250
MFC Q3 200620661
Leela
anaheim, California
U.S.A.
This report was posted on Ripoff Report on 05/14/2008 11:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/spectroniq/city-of-industry-california-91748/spectroniq-protron-no-response-from-manufacturer-keeping-my-my-product-for-the-last-6-mo-332430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Related Reports
07:46 AM
07:54 PM
06:57 PM
08:55 AM
09:29 AM
12:14 PM
01:58 PM
12:31 PM
01:08 PM
08:27 PM
10:10 AM
10:13 AM
02:27 PM
03:43 PM
12:55 PM
05:49 PM
12:49 PM
11:56 AM
10:40 AM
04:17 PM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
