Complaint Review: Sprint - 6200 Sprint Parkway, Overland Park Kansas
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- Author Confirmed
- Sprint www.sprint.com 6200 Sprint Parkway, Overland Park, Kansas U.S.A.
- Phone: 877-222-5006
- Web:
- Category: Cellular Phone Companies
Sprint 400$ stolen by sprint, sent 2 "free" phones. Charged 200$ per phone but never used them Overland Park Kansas
*Author of original report: Problem resolved
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I am absolutely fed up with the ripoff scams from sprint pcs. I have been dealing with a long line of problems with these scam artists.
I was sent 2 "free" phones by a fast talking salesman who specifically stated that the phones are free. I said no but the phones showed up on my doorstep anyway. I sent the phones back to sprint untouched after talking with a sprint representative. This representative specifically said there would be no charges whatsoever if I simply sent the phones back to sprint. I sent the phones back to sprint. To my surprise a month later I recieved a bill for $400 in cancellation fees. I have talked with representives several times and recieved no help.
This is only one problem I have had with sprint, the list goes on and on. I have lost around $1000 due to overcharges, "mystery charges", and improper billing.
Mike
Mike
Rio Rancho, New Mexico
U.S.A.
This report was posted on Ripoff Report on 10/10/2007 11:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint/6200-sprint-parkway-overland-park-kansas-66251/sprint-400-stolen-by-sprint-sent-2-free-phones-charged-200-per-phone-but-never-used-278192. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Problem resolved
AUTHOR: Mike - (U.S.A.)
SUBMITTED: Saturday, October 20, 2007
After quite a few calls I got my money back. The problem has been resolved. Basically I had to figure out which Sprint department had made the charge. After describing the problem to them they refunded my money with no hassle. It took some patience but things worked out well.
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