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Report: #97031

Complaint Review: Sprint - Charlotte North Carolina

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  • Reported By: granite falls North Carolina
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  • Sprint P.o. Box 96064 Charlotte, North Carolina U.S.A.

Sprint ripoff Charlotte North Carolina

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I would like to report sprint telephone service in charlotte,nc p.o.box 96064 for a Rip-Off, Dishonest, Fraudulent billing. I had a total of $130.39 of charges that were added to my home phone.

I have basic services that include the following: dial tone, caller ID and call waiting.

I had $45.01 that I was charged for long distance when I have a long distance block on my phone. I was also charged for USBI that come to find out is a scam that was added to our bill in the amount of $32.95. I was billed for OAN that is another rip-off scam that was added for the amount of $15.11 I am being charged $6.08 for a Interstate access surcharge that I was never billed for before.

Like I had mentioned above our services were only sprint solutions plan that I have originally wanted but being charged $16.47 for a mainstreet platinum plan in addition to my sprint solutions plan.

A Universal service fund in the amount of $1.21????

Where did all of this come from. When I had called sprint the rude customer service man said he could not do anything about these charges that were added to my bill. When I had asked what and why I was being charged for it he said "I can't tell you."

Sounds crazy but a $1.00 surcharge was added for access to 911, I do not understand why or how they can get away with this! This is dishonest and it's fraud. I would like to take further action in this matter!

I live in a small community and sprint is our only local phone service available. There has been several other complaints from people in our community dealing with the same problem.

I am a parent of 2 and work full time trying to make ends meet, I surely do not need someone taking my money that I can't afford especially when I have a family to support. I feel like I have been robbed. I am very upset over this matter. This is not right and I will fight for justice!

I was told by sprint customer service that I would have my services disconnected if this was not paid by July 11,2004.

They had disconnected my services 2 days ago for a past due amount that was 3 days late and made me pay a restoration fee of $30.00. I needed a phone because I have small children in my home and with that I had paid it and had my services back.

I would like to know what to do about this matter.

Something needs to be done! and I know that I am not the only victum. Sprint is a scam and I would like to warn every Sprint customer to look at there bills closely because it could easily happen to them like it did myself.

sincerely.

Angela
granite falls, North Carolina
U.S.A.

This report was posted on Ripoff Report on 06/29/2004 10:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint/charlotte-north-carolina-28396-0064/sprint-ripoff-charlotte-north-carolina-97031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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