Complaint Review: Sprint - Dallas Texas
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- Author Confirmed
- Sprint Pobox 660075 Dallas, Texas U.S.A.
- Phone:
- Web:
- Category: Cellular Phone Companies
Bid4prizes/Sprint Sprint Billing collecting for scam text messaging Prizes Dallas Texas
*UPDATE Employee: bd4prizes
*Consumer Suggestion: Block your texts
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I get text messages randomly, i dont even read them, just dismiss them. The at the end of the month, SPrint sends me a bill for 10 DOLLARS per text. They say its a third party, www.bd4prizes.com, however they collect on their behalf. I call each month to have them removed. Problem is, before this, I had not been reading my statement. How many unknowing sprint customers are paying these people??
I actually got a call from the company, saying I won something. I called them back, no answer, no return call.
We dont need private lotteries with access to private numbers, then using legitimate companies to collect from their unknowing customers.
9.99 per text!!!
Sprint wants 200 dollars from to cancel my service, I guess this isnt over yet!
KW
K.W., Missouri
U.S.A.
This report was posted on Ripoff Report on 05/30/2008 02:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint/dallas-texas-75266-0075/bid4prizessprint-sprint-billing-collecting-for-scam-text-messaging-prizes-dallas-texas-335852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
bd4prizes
AUTHOR: Sprint Customer Assist Team - (U.S.A.)
SUBMITTED: Monday, June 02, 2008
K.W., would you be willing to have someone look into this matter further? I work on a team that champions customer causes in an attempt to correct Customer Service problems. If so, please send an email to customerassistteam@sprint.com.
#1 Consumer Suggestion
Block your texts
AUTHOR: Baby Girl - (U.S.A.)
SUBMITTED: Friday, May 30, 2008
There is no need to cancel your Sprint account. Just call them up and have them put a block on text messages on your account. There is no charge for this. I've got it on my phone and this way there are no surprise charges.
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