SPRINT outrageous is all i can say Bossier city but more nationwide Nationwide

I recently changed my plan at sprint. I called in to change the plan, and later went to the store and added lines. When my bill came in it was a little more than 2 times what it should have been. I then called customer service and spoke to someone that stated the whoever set up this plan was drunk and they would be getting it fixed, and told me there was already a $208.00 credit showing. 2 days later my bill went up $200 more and when i called i was told i am not eligable to speak with a supervisor, i was put on hold for a supervisor for 50 minutes and the person that got on the phone was not a supervisor i found out after 30 minutes of talking to her, 3 hours and $296.67 later i got off the phone with a 0 balance until this new bill is due on the 13th of november. I have called SPRINT everyday and been given different stories as to why the bill is this high i have been to the sprint store where i was given a number to call because there is a "special team" working on this account. when i call that number they want to talk about my 0 balance. i explain to her that i am calling to get this months bill straightened out she puts me on hold for about 20 minutes she comes back and tells me she can only discuss this with my father even though i am an authorized user to make changes and do whatever i want on this account and have been the only person they have dealt with in person and on the phone for 5 years. it was stated to me today they show a credit of $147. something coming on the next bill this amount does not even cover the $200.00 they have already added to this months bill and it does not help the amount they expect me to pay this month. it looks like they added money to say they were giving me a credit and then not even crediting me the money they added to the bill. the way i see it if they can add it today they should be able to remove it today i do not feel comfortable paying for something and never receiving the credit for it. which is probably what they hope will happen. Also when i added the lines i paid $58.50 twice because one of the phones didnt go through and i never received my refund for that so forgive me if i do not trust this "credit system" they are trying to push on me.

This is just a little of what is going on with this company and me. After i got off the phone today with them i came to my computer to find out that they have shut me out of sprint and i can not see my bill online anymore. There is something very shady with that and being SPRINT is a multi million company i do not see why i am having so much trouble over $800.00.