Sprint Sprint Wireless Sprint Elte Wireless Edwin Pawley Rohnert Park CA Nationwide

I had two phones, one with and one with Verizon.   I decided to place two services with Srpint and purchased 2 phones.  I found out that the guys at Rohnert Park Sprint were idiots. After horrible service, I returned both phones and went to Verizon.  It took me over 3 1/2 hours to return one phone.  I paid cash and that was another story.  They take Cash but don't refund cash.  I was told it would take 6 - 8 weeks for my refund.  I asked to speak to their Manager.  There isn't one.  I asked to speak to the Owner - there is none.  I asked if there was a Regional Manager.  They can't give out number.

But I did get his email address.  I wrote and was promised a response back.  Didn't get one.  Later  found out he had an emergency.  I got my 2nd refund but also got billed for services after I had left.  I then got collection notices for $160; $240 and $370.  I contacted Edwain Pawley - regional Mgr.  He promised again, he would get back to me.  Well, since 9/8/14 - and 10/8/14 - No response as of today 10/26/14.  Yet, I m getting Collection Notices with no help from them.

I called the 800 # but they don't speak english.  I call back and get someone else - but I no longer have an account.  Needless to say, I am getting nothing but the run around and headaches from their sloppy service and idiots for employees.  I fiigure I will just go ahead and sue them since they are so backwards and incompetent.  Don't go Sprint.   Don't purchase their phones.  They create more problems for everyone!  There is NO Customer Service and No follow up withany issues.  When I asked about my refund I was told I got it for the over billing. I said I only received the payment for the return on the phone.  I paid them 105 Cash!.