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Report: #1106614

Complaint Review: sprint - overland lark Kansas

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  • Reported By: jerryf — san antonio Texas
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  • sprint overland lark, Kansas USA

sprint does not care for customers overland park Kansas

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I have been a customer of sprint on two different occasions.  The first time  I cancelled.  Don't I could not find a carrier that offered, the services I needed.  I came back.  Now I am having issues and trying to talk to customer service.  They have no idea about to do.

 

I tried for over a month, to obtain an email address. No one at the call knew of an email address.  Finally was given, what I was told, the president of sprint's email.  Lied to again.  Was able to get some issues fixed, but not all.  

 

Tonight I received a phone call, saying my account was closed.  If I had questions, call the 800 number.  I called and found out it was sprint.  The person I spoke to at the call center, had no clue.  Offered no apology.  I requested customer retention.  The man I spoke to looked into it.  He could find a reason.  For my trouble, he credited my account, $10. I told to keep it.  It was an insult, conuing the trouble I've had with them, this year.  

Then when I tried to enter the customer community at sprint.com, I couldn't because I had too many email addresses.  I called back and was not able to be helped.  So I put in a different email address foreach box.  Was able to get in, but couldn't file a question.  I was able to reply to someone else's question.

 

As many people have said the same thing.  I will not recommend sprint to anyone, not even enemies.

This report was posted on Ripoff Report on 12/12/2013 07:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint/overland-lark-kansas/sprint-does-not-care-for-customers-overland-park-kansas-1106614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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