Report: #1304204

Complaint Review: Square Inc

  • Submitted: Sat, May 07, 2016
  • Updated: Sat, May 07, 2016
  • Reported By: AJ Siddiqui — st charles Illinois USA
  • Square Inc

    San Franscisco, California

Square Inc Square Merchant Services, Square Up, Square, ACH, Square Cash, Square Wallet RIP OFF! This company is a scam that holds your money and never gives it back. San Franscisco California

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Square should have gone out business a long time ago. They have 0 support for anyone. How does a company survive so long without a dedicated customer support team? I mean they work with Chase Paymentech, they should offer equal or similar support. I recommend people switch to Intuit Gopayment or Chase paymentech (I love Chase, best bank ever!). I have had this company hold disputes and give me false information before. Right now they withdrew money from my account for a charge that happened almost a year ago! September of 2015!!!! How does one remember every transaction or all the business they did almost a year ago. I know I don't. Then of course you try and reach support, or dispute and it's like jumping through flaming hoops. You have to navigate around to get to the dispute page to upload evidence or dispute the dispute. On top of that THERE IS NO SUPPORT. You have to jump through hoops and do backflips to FINALLY get the square support number. Then you have to wait while one of their incompetent support staff answer your call just to give you the wrong information and mislead you. SQUARE IS FRAUD.

This report was posted on Ripoff Report on 05/07/2016 07:29 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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