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Report: #1294175

Complaint Review: SQUARESPACE - NY New York

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  • Reported By: DRIVEN THE ROCKSTAR KID — KANSAS CITY Missouri USA
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  • SQUARESPACE 459 Broadway NY, New York USA

SQUARESPACE SQUARESPACE.COM, SQUARESPACE INC. CUSTOMERS NIGHTMARE FEAT. NO REFUND AND WORST CUSTOMER SERVICE ON EARTH NY New York

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I signed up for Squarespace under the guise that thier products worked correctly and I thought Squarespace cared about beauty and quality but I was wrong. I spent 4 months building my website to find out that several key features of Squarespace did not work properly and there was no customization of buttons.. They have no working phone and thier customer service is the worst on planet Earth.

I chatted with a rude rep named Sandy B. She cancelled my account without giving me a refund after I complianed about products not working. Squarespace belittled me via chat and they did nothing to help my situation. All Squarespace did when I complianed about my media/videos not playing right on thier mobile site is say

"We have no time frame to fix the bugs in your website, keep paying until oneday when we figure it out and maybe then you can use your website". This was my worst nightmare, imagine being under a deadline, promising customers and investors that you would deliver by a certain date and Squarespace telling you they no time frame when your website will be functional due to bugs on thier end and you must continue to pay for thier mistake until they decide to fix it.

Learn from my mistake and do not use Squarespace.com , Squarespace scammed me and they will scam you out of your hard earned money. Also thier websites are very slow and buggy.. And read thier terms and conditions, Squarespace can and will steal your money and cancel your account for no reason..That is what they did to my account.

This report was posted on Ripoff Report on 03/16/2016 06:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/squarespace/ny-new-york-10013/squarespace-squarespacecom-squarespace-inc-customers-nightmare-feat-no-refund-and-wo-1294175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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