Stainsafe will find a way to get out of their warranty. Don't ever purchase this plan! Palm Beach Gardens Florida

I was promised that Stainsafe would take care of me should I have any problems with my leather furniture over the next five years. When the leather cracked and finally ripped, I called to file a claim. They weazled their way out saying I didn't report the cracking in a timely basis. When I said it had finally torn - the real damage that is listed on my warranty card - I was told it was unserviceable because I didn't report the cracking first. Come on....the tear is the damage! From what I've seen from other reports on this site, I am not alone. I wonder if they have ever honored any claims. Don't be sold this lie on any future purchases! I sure won't.

Brenny
Orlando, Florida
U.S.A.