Staples Office Supply Insisted software was compatible and refuse to let me read system requirements. Crawfordsville, Indiana

Did you read the requirements for your self at point between purchasing it and opening it? That's what I would have done.

I have to put an opinion or future forwarning out there. It is the customer purchasing the products fee will to ask if it is ok to return an opened product and their right to read or research if this product may be compatible. I find it hard to believe that from the moment you have possesion of this till you walk up to check out , they didnt allow the consumer to read it. If so , thay could be a problem. However, Sales services are there to merely help customers locate a product, maybe recommend a certain product, and answer any questions the customer may have about store policies. Some companies even have return policies on th back of the receipt . I enjoy most of the trips to my store . Granite there may be some issues with certain sales agents that might mot be helpful and others that have little knowledge or even attitudes. Those need to be addressed with their manager in order to give them proper training or re-evaluate taking action on some of these employees so that the company can hold a better reputation . In the long run , theres always a solution to satisfying the customer or exhausting all efforts before taking further action.

No, I don't work for Staples and I doubt the other responders do either.  I just absolutely don't believe you could not read the System Requirements if you wanted to.

I doubt seriously if the kid  (I know there are some 'know it all's in those jobs) absolutely forbid you from looking at it all the way through the purchase process. I expect that at some point you decided to take his word for it and hoped it would work.

Don't blame him, just accept your responsibility and learn from it.  Don't let a snot nose kid in a store dominate you.  Apparently you ARE too dumb to make your own decisions.

"Although this will work on Windows Vista which I have nothing else is compatible." Please elaborate. What is "nothing else"?

There's a list of complaints as long as your arm on Staples.  And to answer your question, the software was taken to the counter for me.  Why didn't this idiot ask me about my system requirements?  He was too bent on getting his way acting like a snotface know-it-all.    Although this will work on Windows Vista which I have nothing else is compatible.  Thought I mentioned that in my complaint.  Do you  turkies work at Staples or have worked at Staples?

This is ridiculous, no one stopped you from reading the system requirements.  You just screwed up and are looking for a way out.

Are you trying to claim that the employee not only kept you from looking at it before you bought it, but all the way up until the point when you were at home and opened it yourself?

Sorry not buying your story.  Perhaps you may want to come up with a more convincing one.  Because if this happened at all the only one at fault is you.

Who put the package on the cashier's counter? Did you have the opportunity to pick up the package and read it at that time?

What operating system do you have?