Statewide Remodeling Annual Inspection Austin, Texas

Years ago I had Statewide Remodeling enclose a back porche at my home in Georgetown.  I had to call them back a couple of times to fix a few things, but ultimately the deficiencies were fixed to my satisfaction.  A few months ago I got a "cold" call from the compnay wanting to come out and perform an annual inspection.  I was told that they would also replace all my screens at no cost to me, but anything else they might find I would have to pay for.  I told them I would pass and thanked them for their concern.

Today I called them back and told them that I decided I would like to have that inspection and would like to have my screens replaced.  Whoever answered the phone didn't seem to know what I was talking about.  I explained the call they made to me a few months ago and decided today to have the inspection.  She wanted to know specifically what was wrong with my screens.  I told her I didn't know and I thought that was what the inspection would determine.  She said that she needs to have something to write on the order.  I reiterated that I decided I wanted the new screens based on the phone call they made to me a few months ago.  Again, she wanted to know what was wrong with the screens I had.

This conversation was going in circles and I believe that their intent is to get to your house and then find as many things wrong as they can.  At this point I don't think they plan to provide "free" screens, but we'll see.  She said they would be contacting me in about two weeks.