Statewide Remodeling never delivered windows and blamed it on the manufacturer ripoff Grand Prairie Texas

I just came across this again. this customer can't even remember the name of the company they did business with? First they couldn't remember the manufacture of the windows they bought. IT"S ON THE CONTRACT!! so is the name of the company. Give me a break Maybe that's why i called them a liar...they just can't remember anything. as to covering the wood around the windows of course there is going to be damage removing the old windows i guess these people think they will come out by themselves? This is also written in the contract they signed

I'm sorry this company has to resort to calling its customers liars. I would not have written the former complaint without reason, certainly not to undermine a company I had never done business with. The truth is that the service and communication of Texas Remodeling was very poor until the end. They did finally manage to get a technician out to site who cared about the work envolved and did a good job finishing the windows installation.

The truth is that 2 windows were the wrong color, one was the wrong size, and one was broken at the factory. I realize this is not all Texas Remodeling's fault, as I acknowledged in the first complaint; but the lack of communication with me, the customer, and unwillingness of Texas Remodeling take the blame or to change or repremand manufacturers due to bad quality control has destroyed my confidence in using Texas Remodeling again for any future repairs or upgrades.

By the way, the 'extra work' that was performed was only to cover up damaged wooden windows frames with aluminum siding that the workers themselves damaged in order to get the old windows out

I have personal experience with the coe job. This customer is a liar. Their windows have been installed. There was 1 window of the 14 taht came in from the manufacture the wrong color & had to be re-ordered twice. There was also another window of the 14 that came in the wrong size. In both cases my company stayed in contact with this customer, explained the situation & appoligized. We have even done extra work for no charge to make up for their inconvience. Just to confirm how misinformed this customer is anyone concerned can check the andersen web site. They do not even make a vinyl window!!! Thats why the factory rep called them from the Kennsington window factory. They don't even know what product they bought even though it is clearly written on the contract they signed? You guy's represent yourself as consumer advocates but you'll post anything anybody wants to write. Why don't you start a better consumers bureau where companies can post up consumers who lie & rip off business? I have installed over 16,000 jobs & you got 3 complaints? All three of these bozoes managed to find your obscure website but the couldn't go to my web site which is very easy to find & has my name clearly posted on it as a contact person in the event of a problem. Lets see if the rest of the story makes it to your rebutel page

Thanks Frank