Complaint Review: Statewide Remodelling - Houston Texas
Statewide Remodelling BEWARE: Get a second quote BEFORE bringing Statewide into your home for an estimate Houston Texas
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I have three bathrooms and a kitchen that needing remodelling, and as there was quite a bit of work involved I figured I would hire a general contractor. When I called Statewide, they explained they only did bathrooms, but I thought I would still give them a chance. At the initial appointment they wanted me to pick samples; it took over four hours, which caught me by surprise. Their supplier list is also quite limited; on one of the bathrooms I knew what I wanted, and as they could not provide it they quoted that bathroom as labour only. They left me three separate prices for each bathroom, which all looked high. The next night I ran some calculations of my own. I had done a complete home remodel in the last year on a different house, and I was aware of what labour and material costs were in my area. I sent them a copy of my breakdown in Excel, and asked for their feedback, thinking they had made a mistake. I heard nothing, so contacted them yet again a few days later, and received an emailed reply asking me to call them. Apparently they didn't want anything in writing. When I eventually spoke to my design consultant, he assured me there were no errors in their estimates.
I asked for an explanation, and specifically related to the 1/2 bath, as it was such a simple job. All I was doing was installing 62 sqft of tile on the walls. No demo work, no floor tile, no surprises, and I was to provide all materials including tile. I had figured $710 for removing and resetting the toilet, pedestal sink, mirror, and wall sconces, and an additional $3.75/sqft for tile LABOUR. That put my job at $940, factor in a generous 25% markup, and I should be paying no more than $1175 for the whole job. They wanted $6300.
He explained that they charge about $45/sqft for the labour alone to install the tile... are you kidding me??? That meant the balance of $2800 was the cost to detach and reset a toilet, pedestal sink, and mirror. That is about $1000/hr labour. He advised me to Google their reviews; he sells $7 million per year in bathroom renos, and they are Home Depot's number one installer. Not surprisingly our call was disconnected mid-conversation, and he didn't bother to call me back.
I cannot comment on Statewide's warranty, workmanship, or quality of materials, as I am definitely not going to use them... all I can tell you is that their prices are through the roof, and their choice of materials are extremely limited and mid-range. DO NOT hire this company unless you have had multiple quotes, and I would make sure that you get those quotes first, as their high pressure sales tactics try to force you to make a decision on the spot.
This report was posted on Ripoff Report on 02/14/2019 01:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/statewide-remodelling/houston-texas-75261/statewide-remodelling-beware-get-a-second-quote-before-bringing-statewide-into-your-home-1473554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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