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Report: #1449200

Complaint Review: Steam - Internet

  • Submitted:
  • Updated:
  • Reported By: Kevin — United States
  • Steam

    Internet
    United States

Steam Valve Refual of a refund under false pretenses Internet

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I purchased a video game via Steam when they were having a summer special going on. After downloading and installing the game, it would load for a very, very long time, crash during gameplay, not sync the audio in time with the game.

When asking for a refund they emailed me stating I played it for more than 2 hours - which is a lie seeing that I told them that it took a long time to load, which shouldn't count as 3 hours! It's a shame that Steam doesn't have a direct email or phone number to contact. If they did, perhaps this report wouldnt've have been posted on here.

This report was posted on Ripoff Report on 06/27/2018 07:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/steam/internet/steam-valve-refual-of-a-refund-under-false-pretenses-internet-1449200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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