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Report: #386346

Complaint Review: Stevens Moving & Storage - San Jose California

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  • Reported By: Sacramento California
  • Author Confirmed What's this?
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  • Stevens Moving & Storage 1071 N 10th St San Jose, California U.S.A.

Stevens Moving, Stevens Moving & Storage Dishonest Company, RipOff Scam, Avoid This company San Jose California

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Regarding move this company made for me on Friday, Oct 24, 2008:

My e-mailed quote was 3 men/$80 plus $20 fuel surcharge with a 3 hour minimum. I spoke with Mike two times on the phone; I emailed him an Excel file of my belongings and again verbally told them (Stevens Moving) what belongings I had to move. I had two calls with Mike assuring me my one-bedroom move would take 3 hours. They slow-walked the move and took from 9 am to 7 pm to move my belongings 20 minutes from one house to the other. They charged me an additional $1994 for packing tape and bubble wrap. After negotiating $400 from the bill, my move cost me more than $2700. The three men who moved my belongings kept referring to me, in Spanish, as a dddyyyk-e and qqu3eer; they didn't know I spoke Spanish.

Agreed upon quote via email was 3 men/$80/hr plus $20 travel time. Paper I signed at time of move was to OK packing tape and bubble wrap only. They would not unload my belongings until I paid the entire amount. Outrageous scam.

I got supervisor @ moving company to remove $400 from amt owed but still have more than $2700 charged to my credit card. I want to report this company as dishonest and unethical.

Thank you and please let people know to avoid this company. I was told today that this company had their license suspended by PUC on 10/13/2008; however, I haven't had time to verify that yet.

JJJJJWWWWWW
Sacramento, California
U.S.A.

This report was posted on Ripoff Report on 10/30/2008 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/stevens-moving-storage/san-jose-california-95112/stevens-moving-stevens-moving-storage-dishonest-company-ripoff-scam-avoid-this-compan-386346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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