Complaint Review: Sticky Buddy - Internet
- Sticky Buddy Internet United States of America
- Phone: 800-777-4034
- Web: www.stickybuddy.com
- Category: Appliances
Sticky Buddy Tele Brands Double charged me, then 'accidentally' did not credit back shipping even though I paid to ship back duplicate, Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
This company is a first-class scam artist! I attempted to the Sticky Buddy online. After giving all my info, I hit submit and waited until the page timed out. I never got to the order confrimation page.
I called their sales office and they confirmed that my online order did not go through as I was not in the system. Since I had a live person, I ordered right then with the operator.
After nearly two months of waiting for my product - I received two Sticky Buddies and saw I was charged twice for both products. Their Customer Service (CS) department is nearly impossible to get ahold of as they put you on a recorded loop that never yields a live person unless you hit 0 about 15 times and then the system will transfer you.
The CS person said that my online order had gone through. So I asked for product return info. She then said I would be credited for the product but not the $6.99 shipping. This was outrageous as their mistake forced that second shipment!
After much hemming, she admitted that if I sent it back on my postage dime, then they would credit the full amount. Still - an insult. Regardless, I shipped it back signature guarantee on my company's UPS account.
Six weeks later, I saw a credit on my statment for the product cost ($12.48) but nothing about the shipping. Again calling their CS hell and pressing 0 multiple times, I finally got a live person who quickly admitted their 'mistake' and credited me back the $6.99 shipping.
Clearly the company - Telebrands - hopes you won't notice that 'oversight' and they keep your shipping money. What a painful rip off.
This report was posted on Ripoff Report on 05/16/2012 06:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sticky-buddy/internet/sticky-buddy-tele-brands-double-charged-me-then-accidentally-did-not-credit-back-shippi-883817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.