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Report: #1148433

Complaint Review: Stillwater Insurance - Nationwide

  • Submitted:
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  • Reported By: retired — Scio Oregon
  • Author Confirmed What's this?
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  • Stillwater Insurance Nationwide USA

Stillwater Insurance Incompetent Insurance Nationwide

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I have Homeowner insurance through Geico, which in turn has my insurance for my home through Stillwater Insurance, I believe the main office is in Florida. They kept sending out someone to inspect my property, but they keep saying that the inspector reports that they cannot inspect my home because it is locked in a gated community. I do not live in a gated community, there is no fence, no gates and am in the middle of Oregon out in the country. I am in a small town (800 people), with the town museum across the street from my dirt driveway. My driveway has a sign with my name on it.

So they say they are going to close my account and cancel my insurance, I try to find out where they are going to, and tell them they must have the wrong address. I tell them I want to talk to soemone to make sure they go to the right address, but they tel me I cannot speak to anyone, and that soemone will cal me,. but they never do. My wife said soemone called a few days ago, but their English was so bad she could not understand them. Same thing happened with me, while I kept asking to talk to the so called inspector, the broken English was intolerable, and rude, telling me I could not speak to whoever was coming out again!

This has been going on a long time and has screwed up my insurance proof with my lender. I am not going through this any longer. Stillwater is totally incompetent and refuses to communicate. I already filled out one complaint for Geico, because they are part of this mess and maybe giving out the wrong address to these insurance underwriters, but sonce everyone refuses to communicate, it is hard to know who is doing what. Again, this has been going on for several months. I have tried many times to fix this mess, but these people just wil not attempt to fix their attitude. I have had it with their terrible service!

This report was posted on Ripoff Report on 05/20/2014 10:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stillwater-insurance/nationwide/stillwater-insurance-incompetent-insurance-nationwide-1148433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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