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Report: #407372

Complaint Review: Summer Bay Resort - Clermont Florida

  • Submitted:
  • Updated:
  • Reported By: King of Prussia Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • Summer Bay Resort 25 Town Center Blvd., Suite C, Clermont, Florida U.S.A.
  • Phone: 352-242-1100
  • Web:
  • Category: Resorts

Summer Bay Resort,Summer Bay Partnership I was "awarded" a travel package for $249 with 5 trips. I was to be 23 years old and gainfully employed. I told them that I am not employed and that the agreement was invalid. They still took my $249. and did not refund me as promised. Clermont Florida

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I received an e-mail stating that I received a "travel package". I had taken one of these before, and other than looking at the resort for a time share, they were not too bad. But this one was very hard-sell and told me I didn't have to be married as long as I was over 23. They finally finnagled me into an agreement of 7 trips for $249.00.

But then they did the final "taped call" verifying all of the information and when they came to are you "gainfully employed", I said NO. They told me that it wouldn't matter. I argued that it would matter to the resorts when they found out that I couldn't qualify for the package. I told tham at that point that I did not want this thing as I did not want to get to FL or NC and be told that I had to PAY for everything as I do NOT work.

The manager, Mark Mader, went on and on saying that he would mail me a corrected agreement and would eliminate a trip to Costa Rica and refund me the $99. I did not get any mail from him several days later, so I called and told aCSR that I wanted the package cancelled and my $249 back. She told me that she would have Mark call me. I am still waiting for the call. And when I call, he is never available.

I reported this to my bank as an illegal transaction and I am disputing this through my bank. I WANT MY $249.00 back!!

Donna
King of Prussia, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 01/02/2009 06:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/summer-bay-resort/clermont-florida-34714/summer-bay-resortsummer-bay-partnership-i-was-awarded-a-travel-package-for-249-with-5-407372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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