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Report: #295464

Complaint Review: Sun Trust Financial Group - New York New York

  • Submitted:
  • Updated:
  • Reported By: Clermont Florida
  • Author Confirmed What's this?
  • Why?
  • Sun Trust Financial Group 39 W 32nd ST., RM 1105, New York, NY 10001 New York, New York U.S.A.
  • Phone: 866-815-8159
  • Web:
  • Category: Loans

Sun Trust Financial Group, Wachovia Financial Services ripoff New York New York

*UPDATE Employee: Info might be a little off here...

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I was searching on the internet for a personal loan, I fund this wed site www.suntrustfinancialgroup.com, since the website appears to OK then I submitted an online application, few days later I was contacted by this company Sun Trust Financial Group representative "Heidi Spencer" responding to my online application, after she explained to me I requested more info including a loan agreement (all documents are available upon requested) , I received all documents by fax on June 22, 2007 and all was fine, according to then and the document that I have I was approved for a $50,000 USD personal loan, I was required to pay a loan premium of $2,322.16. Since I had all documents with me, on Tuesday June 26, 2007 I sent to them by Western Union the total of $2,322.16 plus $129.99 service fee for a total of $2,452.15, money was going to be deposited within 4 to 8 hours according to the loan agreement, the money never maded to my checking account them I contact them but they told me that an additional $579 was due for security, I asked then to cancell everything and refund my money, they told me that money was going to be sent by UPS Friday June 29, 2007, today is December 29, 2007 and they have't refund or contact me back since now they don't answer my calls. I want them to refund the total amount I sent of $2,452.15. (Sun trust Financial Group, 39 W 32nd ST., RM 1105, New York, NY 10001) 1-866-815-8159, they also answer by Wachovia Financial Services at 1-866-815-8157.

W XXXXXX
Clermont, Florida
U.S.A.

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This report was posted on Ripoff Report on 12/29/2007 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sun-trust-financial-group/new-york-new-york-10001/sun-trust-financial-group-wachovia-financial-services-ripoff-new-york-new-york-295464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Info might be a little off here...

AUTHOR: Striderq - (U.S.A.)

POSTED: Saturday, December 29, 2007

I work for Wachovia and it is true that we merged with SOUTH Trust, but Wachovia has not merged with Sun Trust. It is possible that the phone numbers are similar. But Sun Trust and Wachovia are two completely separate companies.

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