Complaint Review: SunRun - San Francisco California
- SunRun 595 Market Street San Francisco, California United States
- Phone: 2036273784
- Web: customer.care@sunrun.com
- Category: Solar Energy
SunRun They didn't honor their contract and agreement San Francisco California
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On 11/30/2016 with a sale representative: Craig Hinckley with Trinty-Solar/Sunrun. I was told by Mr Hinckley that once the solar was install, my energy bill with Sunrun would be around $150.00 a month and if I do auto pay $135.00a month.
Also that my bills with The United Illuminating Company which will be know as my secondary energy company, its monthly BILLS would be anywhere from & 17.00-$44.00 a month. He also said that any monies over that would be reimbursed so far I only receive $321.00 this is in the contract uder Performance Guarantee.
Since May 2017 my bills with UI had been up and down, 5/17- $293.98, 6/17-$199.51, 7/17-$17.52, 8/17-$88.27, 9/17-$102.51, 10/17-$174.03, 11/17-$167.29, 12/17$12/17$311.98, 1/18-$331.76, 2/18-$352.00, 3/18-$238.00, 4/18-$148.95, 5/18-$189.00 this was inadditional to the monies I paid to Sunrun.
Meanwhile I was promise by Sunrun to prehap shade some trees that might be preventing full sunlight.Then later refuse to trime the trees. Finally they offrer to reduce their bills, inwhich I was ok ,however they didn't address the problem that calls the secondary bills the UI to increase.
In otherwords they dont want to fix the problem, the Solar System is only producung 77% instead of the 100% that I was promise in the beginning on 11/30/2016.
This report was posted on Ripoff Report on 10/16/2018 07:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sunrun/san-francisco-california-94105/sunrun-they-didnt-honor-their-contract-and-agreement-san-francisco-california-1464682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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