Complaint Review: Superior Benefits - Champlain New York
- Superior Benefits 100A Walnut Street D15 Suite 742 Champlain, New York U.S.A.
- Phone: 888-898-7135
- Category: Credit Card Processing (ACH) Companies
Superior Benefits ripoff Champlain New York *UPDATE .. Superior Benefits contacts Rip-off Report. REFUNDS will be given to unsatisfied customers *EDitor's UPDATE 2-20-04!
Superior debited $299.00 out of my checking account on November 18th, 2003. I was informed that I was to receive a MasterCard or a Visa with a credit limit of $2000.00. I later received a package of useless items and information but no credit card. I sent the information back to them (return receipt) during the 15 day trial peroid.
I have contacted them many times since January asking for my money back. They have refused to refund my money. I guess I am going to file a small claims case against them.
Every time I contact them, they assure me my check has already been processed. I have heard this for over 4 months.
EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
This report was posted on Ripoff Report on 05/15/2004 08:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/superior-benefits/champlain-new-york-12919/superior-benefits-ripoff-champlain-new-york-update-superior-benefits-contacts-rip-off-91624. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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