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Report: #779463

Complaint Review: supermediastore - LaPuente California

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  • Reported By: grandejim — Topeka Kansas USA
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  • supermediastore 624 s. 6th ave. LaPuente, California United States of America

supermediastore Linkyo These jerks after receiving my return refuse to relace it. Even thought it was faulty LaPuente , California

*Consumer Comment: Great Success With Super Media Store

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After receiving a order from supermediastore,all of the inkjet cartridges worked except the Magenta cartridge.  I purchased locally a re-manufactured cartridge from Cartridge World and it worked, confirming supermedia's cartridge was bad.  I contacted them and was informed where to send the cartridge at my expense, which I did.

They admitted that they had received the cartridge, but that is was an original Epson cartridge, and they would not refund or replace my cartridge. 

I sent a email back to them explaining that I had removed there "re-manufactured" tag before I sent it back and they could probably tell since it Epson label was sticky from the other tags adhesive.

I emailed them twice and these folks didn't even have the courtesy of answering either of my emails. 

This report was posted on Ripoff Report on 09/21/2011 10:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/supermediastore/lapuente-california-91746/supermediastore-linkyo-these-jerks-after-receiving-my-return-refuse-to-relace-it-even-th-779463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Great Success With Super Media Store

AUTHOR: Richard - (U.S.A.)

POSTED: Monday, August 27, 2012

I have purchased CDs and DVDs from Super Media Store for about five years. They have great prices and great service.

Richard Law
A satisfied customer.

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