Supra Telecom ripoff inferior service dishonest reps. dishonest billing practice inaccurate information Miramar Florida

About a year ago, I was contacteted by phone by a Mr. Ramos, who was representing supra telecom. He encouraged me to switch from AT&T to this company as they were cheaper and quite able to provide me with the same quality service as I had with AT&T.

I fell for the cheaper price and asked that they should switch my service to this company. I stipulated that I will give them a chance but that if I was not satisfied with the service, then they should switch me back to my former company for free. Mr Ramos agreen to this.

I had problem the very first time I tried to use the phone after the take over. I was promissed that the problem will be fixed and that I will no longer have problems.

the last three months or so, I have had numerous problems. I've been very patient. They siad that they have fixed the problem. but I kept having trouble. I asked to be switched back to my former company and was told that I had to do it myself for a cost of $65.00. I did make the request to AT&T. and after waiting three weeks, aes told that in order to be switched to AT&T, I had to change my number because supra telecom has purchassed my number, therefore it cannot be migrated.

I had my service terminated with supra telecom on 3/23/06. and was hooked up with AT&T on 3/24/06. now supra telecom has charged me for service up until April 17th. although they have not reembursed me for all the time that I was without service, when they claimed they were doing repair on the line.

Doreen
Titusville, Florida
U.S.A.