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Report: #294432

Complaint Review: Surburban Propane - Branford Florida

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  • Reported By: Manning South Carolina
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  • Surburban Propane Sumter South Carolina Branford, Florida U.S.A.

Surburban Propane Charging me for $77.03 for not using propane, after I paid $53.50 for year tank rent. Branford Florida

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I have been doing business with Surburban Propane for many years. But this year I was billed in December 2007 for not using propane in the amount of $77.03. This was after I paid a yearly fee of $53.50 in September 2007 for the tank rental. I have not been billed for this before and the house has been unoccupied for 2 years now. I was never notified that I would be charged for non-usage.

When I called the local office all I was told was that it was a monthly fee and totaled for the year and that did not include the yearly fee I was charged for having a tank. The house is located less than 30 feet from my residence, the service truck never stops to check for service since the company was notified that the residence was unoccupied 2 years ago. They are also aware that the service is for a gas fireplace, that is not used for primary heating since the homes primary heat is electric. They do service my residence regularly.

I informed them to please remove the tank immediately. But I still have to pay the bill. I feel this a is unfair.

Mad in sc
Manning, South Carolina
U.S.A.

This report was posted on Ripoff Report on 12/26/2007 09:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/surburban-propane/branford-florida-32008-0517/surburban-propane-charging-me-for-7703-for-not-using-propane-after-i-paid-5350-for-ye-294432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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