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Report: #145327

Complaint Review: SurplusAlert.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Lansing Michigan
  • Author Confirmed What's this?
  • Why?
  • SurplusAlert.com SurplusAlert.com Internet U.S.A.

SurplusAlert.com fraudulent trial membership signup, ripoff! Internet

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I ordered a "free" Auction Freeway Success Kit, which you only pay shipping. After I made the purchase of the shipping from my debit card, the next web page showed a 4-step plan to follow to get the most out of the kit. After the 2nd step it said a 14 day trial was in effect where afterwards it would bill my card for $29.95 per month. This billing would come from SurplusAlert.com. Nothing was mentioned about this company or a trial period prior to my ordering the Auction Freeway Success Kit.

I immediately contacted this company by phone @ 1-877-546-0467 and got the run around, but I stayed persistent. I eventually got them to disclose to me how to cancel the membership. The web address to do this is: www.surplusalert.com/myaccount.php?cmd=cancel.

Interestingly, when I submitted my cancellation, they responded that they could reduce their billing to $9.95 per month. I cancelled and printed out the page for my records. I receieved a cancellation comfirmation number in my email, which I also printed out for record.


Dean
Alma, Michigan
U.S.A.

This report was posted on Ripoff Report on 06/07/2005 09:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/surplusalertcom/internet/surplusalertcom-fraudulent-trial-membership-signup-ripoff-internet-145327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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