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Report: #1331560

Complaint Review: Swanson Health Products - Internet

  • Submitted:
  • Updated:
  • Reported By: Joe M — Grapevine Texas United States of America
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  • Swanson Health Products Internet USA

Swanson Health Products Swanson Vitamins Bait & Switch, False Advertising Internet

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     I clicked on a Banner Ad from Swanson for Kudzu Root for $1.74 per bottle (the normal price of theirs is $3.49 per bottle).  When you click on the Banner ad, you are taken to Swanson's site showing Kudzu for $1.74 per bottle.  If you purchase $50.00 worth of products there is free shipping.  There is aboslutely nothing on the web page limiting the quantity of items you can purchase at $1.74.

 

     After selecting a quantity, you are taken to the check out page (to confirm your order and apply any discount codes you may have.  However, the price is then changed to $3.49 per bottle.  After reaching their customer service people I was given a discount code that would allow you to but 3 bottles at 1.74.

 

     I went back and forth with their customer service department and Swanson is refusing to honor their advertised price.  Their only offer is to allow me to place numerous orders at 3 bottles per order and then charge $5.00 for shipping for each order (effectively doubling the price).

 

     Do not let them rip you off.  If you order anything from them, ensure that you are not being overcharged.  Also, file complaints with the BBB and the North Dakota Attorney General's office.

This report was posted on Ripoff Report on 10/04/2016 11:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/swanson-health-products/internet/swanson-health-products-swanson-vitamins-bait-switch-false-advertising-internet-1331560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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