Report: #1098294

Complaint Review: Swift Movers Van Lines - Brooklyn New York

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Ripoff Report is Xcentric Ventures

Submitted: Sun, November 10, 2013
Updated: Sun, November 10, 2013
Reported By: Shawn — West Palm Beach Florida

Author Not Confirmed

Why?

Swift Movers Van Lines 3131 Coney Island Avenue Brooklyn , New York USA

Phone: (877) 786-8234
Web: http://www.swiftmoversvanlines.com/
Category: Moving Companies

Swift Movers Van Lines First Call Movers Left six inch hole in my ceiling Brooklyn New York

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While moving my furniture and other items out of my rented apartment #R7 at 300 South Street, Vernon, CT, 06066 on July 30th, 2013, the moving crew from Swift Movers Van Lines, Inc. at 3131 Coney Island Avenue, Brooklyn, NY, 11236, knocked a hole (approximately 6-7inches in diameter) in the inside ceiling of my apartment foyer, about two feet in from the front door (see photograph attached).

I immediately notified the building management who sent their head maintenance employee to assess the damage. The Swift Movers Van Lines crew assured me they would tell their office to send me a damage claim form when they got back to Brooklyn. That same day, I vacated the apartment and left the keys with the management office.

The following Friday, August 2nd, I received a phone call from Chapman Properties, my landlord in Vernon, and was informed the cost to repair the damaged ceiling would be approximately $1,200.00. I called Jerry at Swift Movers that same day after I hung up with Chapman. Jerry agreed to have the repair estimate faxed to his office to look over and spoke directly with a representative at Chapman.

It has taken several weeks to get the charges and justification for the work verified. I only received the final bill for the work, with a breakdown of costs yesterday (see document attached).

For some reason, to date I have not received any type of claim form from Swift Movers Van Lines, despite several promises to the contrary. I make no judgment or assumptions.

I can't imagine it would make sense for a Households Goods Broker, nor the mover they have presumable vetted and assigned to the customer, to see an otherwise very satisfied customer stuck with a bill for $1,168.71 for physical damage caused by the moving crew.

I also realize that this was an unusual situation in that I, as a tenant, had no discretion on how the ceiling was repaired. Had I owned the unit, I would simply have had the hole filled in. However, the property owner had every right to have their ceiling restored to its original condition with no visible marks.

I am simply asking that Swift Movers Van Lines share the cost of the repair with me, 50/50, and pay the sum of $584.35 to me as I have already settled with the landlord.

Report Attachments:

This report was posted on Ripoff Report on 11/10/2013 08:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/swift-movers-van-lines/brooklyn-new-york-11236/swift-movers-van-lines-first-call-movers-left-six-inch-hole-in-my-ceiling-brooklyn-new-y-1098294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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