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Report: #630083

Complaint Review: swipebids.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Carolina Girl — Florence South Carolina United States of America
  • Author Not Confirmed What's this?
  • Why?
  • swipebids.com Internet United States of America

swipebids.com Fraud, Will take a dollar from you to see if your account is active then keep going til they exhaust your funds Internet

*UPDATE Employee: Customer Service

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Swipebids.com is a gimmick. I was on Ebay.com and I thought I was adding a new debit card account to my paypal. Swipebids.com appeared as a pop up on my screen. I entered my card information. I caught this and never sent the information thru. Somehow the company got my information.


At first, they took a dollar out of my account from a dummy company. Then they took $79 which was all the could access. So when I saw this on my account I contacted my bank. The bank gave me the company telephone # so I could get a refund. The number that they give to the banks to contact them is disconnected.


So I went online to contact them. I did get an actual working number but when you call that number the dont handle refund request over the phone. They want you to go online and chat with a live representative. So I did and they told me I had to use all  my credits with them that I did not want and if I didnt win an auction they would then refund my money.


I told them that was unacceptable and I would not do this. After I went back and forth with them for over 25 minutes they agreed to refund my money.


The membership fee for this site is $159. I only had $90 in my account so they took $80 and told me they let me become a member at a discount. That is a rip off. They will take $10 if thats all you have. They just want what they can get. So beware and do not even visit swipebids.com.

This report was posted on Ripoff Report on 08/10/2010 05:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/swipebidscom/internet/swipebidscom-fraud-will-take-a-dollar-from-you-to-see-if-your-account-is-active-then-ke-630083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
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#1 UPDATE Employee

Customer Service

AUTHOR: SwipeBids - (United States of America)

POSTED: Tuesday, August 10, 2010

Hi,

I am Jennifer from Swipebids, a manager of customer service. I have noticed that you have been refunded yet there is still some concerns regarding the amount that was charged to your card. I would be more then happy to investigate your situation further and discuss any other concerns. You may contact me at jennifer@swipebids.com

Regards,

Jennifer

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