Report: #107680

Complaint Review: Synapse Connect - Salt Lake City Utah

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Submitted: Thu, September 09, 2004
Updated: Thu, September 09, 2004
Reported By: — Houston Texas

Author Not Confirmed

Why?

Synapse Connect P.O. Box 30468 Salt Lake City, Utah U.S.A.

Phone: 800-601-1958
Web:
Category: Telemarketers

Synapse Connect, Charged for cancelled magazines and will not refund-Can't talk to a human! Salt Lake City Utah

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I had 3 "free" magazine subscriptions. A card was sent to me advising the "free" subscriptions were about to expire, so I called Synapse's automated phone system and cancelled renewal, receiving confirmation numbers for the 3 cancellations. Two were still charged to my credit card.

The 3 phone numbers I have for Synapse are all automated and there are no options allowing contact with a Synapse employee. When I selected the detailed explanation of the charges, it said it was for the 2003 subscriptions, which were supposed to be FREE!

How do I chase down this company????

Mary
Houston, Texas
U.S.A.

This report was posted on Ripoff Report on 09/09/2004 02:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/synapse-connect/salt-lake-city-utah-84130/synapse-connect-charged-for-cancelled-magazines-and-will-not-refund-cant-talk-to-a-human-107680. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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