Complaint Review: T3 Direct - Internet Internet
T3 Direct Did not fulfill contract Internet, Internet
*Consumer Comment: T3 Direct Called Me to Pitch their Services
*Consumer Comment: T3direct don't waste your time and money
*General Comment: INVESTIGATION COMPLETE: FAKE COMPLAINT
*UPDATE Employee: Complaint Resolved After Investigation: FALSE CLAIM
T3 Direct did not fulfill their contract with our investment firm. We signed up with them for their 401(k) appointment setting program. They would set appointments for busy professionals like us with key plan decision makers. On their website they use terms such as "hassle free", "100% guaranteed", and "get results."
We used their appointment setting services, went on 20+ appointments and generated zero results. Most appointments were cancelled or rescheduled at the last minute which cost us a lot of money in travel time and fuel. They continually made excuses as to why the appointments were not kept. We were promised meetings with decision makers. Most were with people who were not part of the decision making process OR were not interested in our services but accepted the appointment so the calls would stop. When we brought this up to T3 Direct, they would make excuses - "well, the person told us they were a decision maker" or "you need to be more pushy to get the deal done." Well, those people either lied to T3 Direct and/or T3 Direct was too dumb to figure out that a HR asst is not a decision maker. It seemed like they would set the appt with anyone willing to meet so they could get paid.
In the end we spent nearly $10k and didn't get any business done. Keep in mind that our group has closed a lot of business deals using other resources, so we're no rookies here. T3 Direct owes us at least $2500 in refunds/credits and has refused to pay us. I recommend that you stay away from them. We realized that they were no better than similar companies like 401(k) Exchange - a lot of hype, tons of excuses and finger pointing when things don't work out, and little to no results.
This report was posted on Ripoff Report on 06/14/2012 07:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/t3-direct/internet/t3-direct-did-not-fulfill-contract-internet-internet-897405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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