Talent and More Charged me for services not requested. Winter Park, Internet

I just got charged ($19.95) for a service on my Verizon bill for Talent and More.  I called to question the charge and I was forwarded to 1-888-567-1337 where I was told that I ordered this online.  I never ordered this online and no one else in our house did either.  We are not in need of a website for uploading photos, resumes and videos to casting directors or modeling agents.  I was given a confirmation number for my cancellation and was told that it would not appear on next month's statement.  I have contacted Verizon and have not heard back from them yet.  After checking the internet,  this is a scam that has happened to a lot of people.