Talent And More Talent and More ripped me off on my AT&T phone bill Winter Park Florida

I'm a representative for a telephone company. I receive at least three phone calls per day concerning this company. As far as I have been able to tell, they are a scam. I had a woman the other day who had been married for five years (they told her the account holders name and used her maiden name), and not used the email address they claimed she set up the "account" with in at least three years. She was able to get all three months of credit back. The only thing I am able to recommend is adding a third party billing block to your telephone accounts. This is not something that most telephone companies flat out offer, but more of an honor if requested, (usually after something like this happens). There is no charge to do this. The third party billing block or "drop non pic charge" is completely separate from a non published-non listed telephone number. Until this block is added to a customer's account, the telephone company is not able to decline charges that are presented from a third party company.