Target Corporation Do not buy electronics from Target Minneapolis Minnesota

If you have the Windows Media Player 11 on your computer you can right click on any music file or group of music files and convert them to mp3 format. Depending on how many you try and do at once it should not take long to convert them. I will bet money that there is nothing wrong with the mp3 player you bought, you're just not going to find very many sold today that will play wma, and you definitely won't find one being sold at a large retailer like Target.

As long as you have your receipt at least. If you don't have a receipt and it is over $35, then you are SOL, but as long as you have your receipt, there shouldn't be any real reason you can't return it. The only thing that does not work for is software, like any movies or computer games, and that is because of the copyright laws. However, last time I checked, mp3 players weren't subject to that law. Try going to the website for the manufacturer of the player, or try a different Target, if there is one. I feel like there is something missing, because there are only a couple reasons Target would refuse a return: 1. No receipt, the item is over $35. 2. Software that has been opened. 3. An electronics item that is supposedly fine, but cannot be resold because of the condition of the packaging (some places will accept these returns, depends on who the team member is). From what I read in your report, there was something wrong with it because it didn't accept the files the package said it did, therefore it is defective. My suggestion is to try again and try and get a specific reason as to why they won't take it back if they refuse.

This is outlandish! I hate Target.

There are plenty of free format converters online. Look around and find one that will convert wma's to MP3's. I know they're out there; I use one myself but I can't remember the name of it right now.

I'm sure that everything was done to help you, and from the sounds of it they did everything that they were allowed to do. I work at the guest service counter, and I'm wondering if you tried the even exchange that they suggested you do? It never hurts to try it out, because it just might wind up working, and why not try it when you don't really have another option? Employees only have so much power, if you have that big of a problem with the policy, take it up with Target HQ. Or like the person above posted, take it up with the manufacturer that made the faulty product in the first place.

That you should be focusing this anger on Philips, the company that made the "worthless piece of crap" that you bought. Target's return policy for electronics is clear and you must have known about it when you bought your player.