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Report: #361554

Complaint Review: Techondigital - Internet

  • Submitted:
  • Updated:
  • Reported By: Haslett Michigan
  • Author Confirmed What's this?
  • Why?
  • Techondigital techondigital.com Internet U.S.A.

Techondigital Stated a $50.00 upgrade was needed for 2005 maps to 2008. Internet

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I recently placed an order with techondigital for a Garmin 260w gps on the internet. I recieved a call later that day to call Scott at 1-877-425-9933 ext 207 to confirm my order. He first tried to sell me a sd card for the optional slot but I told him I allready had a dozen or so.

He then said that my Garmin was loaded with 2005 maps, and that it would cost $50.00 extra to update to 2008 maps. He then stated that if I went to the Garmin site it would cost me $100.00 dollars for the same update. I cancelled my order at that time. but felt he was not truthful with that statement.

I contacted Garmin international by e-mail and they replied that they never loaded 2005 maps in the 260w and that it would come with 2008 maps with a free update to 2009 maps. Everthing I was told was false as I was told.
I e-mailed support@techondigital.com with the attached e-mail from Garmin International telling them what I was told by Scott and if he was doing this on his own, he should be fired. If they had told their associates to do this they needed to re-evaluate their priorities and correct the situation. I e-mailed them on Friday and have not heard back.

I also ordered another unit for a friend with his name but another of my e-mail addresses. He was not told about the 2005maps being loaded by Scott, but when he didn't buy a sd card he was told maybe one was in stock, maybe it wasn't. He finally said they had one and to enjoy his GPS. Today I recieved a e-mail on my friend Larry's order saying that they were out of stock and weren't expected for 6 to 8 weeks, so they were cancelling his order. Don't try to reorder now.
I wonder if someone ordered one today and bought a sd card if they would be out of stock

Frank
Haslett, Michigan
U.S.A.

This report was posted on Ripoff Report on 08/11/2008 09:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/techondigital/internet/techondigital-stated-a-5000-upgrade-was-needed-for-2005-maps-to-2008-internet-361554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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