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Report: #598741

Complaint Review: Tel3.com And Tel3Advantage.com - Internet

  • Submitted:
  • Updated:
  • Reported By: BadArsRider — Seattle Washington United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Tel3.com And Tel3Advantage.com Internet United States of America

Tel3.com And Tel3Advantage.com tel3advantage, Fraudulent site, poor customer service, rip-off, Internet

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Clearly fraudulent.

So I sign up for an account on tel3advantage.com, give them my CC # and other personal info, then continue to the last page. Poof! Instead of seeing a confirmation message I read: " Sorry your Credit Card was declined" . I go: "what the..."

When I checked my credit account there is a charge in the exact amount of the supposed transaction. I call the bank they tell me " we accepted the charge and your transaction with that merchant went through. All you can do is file a dispute." I then check my email. No emails from tel3. Clean. No account set up, no PIN #, nothing. I was charged for hot air.

 I called customer service. Hard to get through. Finally somebody on the line, foreign accent, mexican or indian keeps telling me "you are breaking ... I can't hear you" What??? I just called a number in the US, I wanted to be connected with someone in the US not overseas!!!

I tried online chat. Had to wait 3-5 minutes before I get a back reply. Pretty sure the customer rep was using dial up Internet somewhere across the ocean. And they provide phone service?! Are you kidding?

So now I have to make up my mind what do I do first: Call BBB and tell them these are crooks, get them off the list of accredited companies and then the bank or wait.

Anyway I am disatisfied. And my only regret is, I should've checked with ripoffreport.com first, before putting trust in these scammers. There are other reports on this company with various endings.

Don't make the same mistake. Staw away. 

This report was posted on Ripoff Report on 04/30/2010 03:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tel3com-and-tel3advantagecom/internet/tel3com-and-tel3advantagecom-tel3advantage-fraudulent-site-poor-customer-service-rip-598741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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