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Report: #573948

Complaint Review: The Blade Shop - Knoxville Tennessee

  • Submitted:
  • Updated:
  • Reported By: Valvestem — Westbrook Maine U.S.A.
  • Author Confirmed What's this?
  • Why?
  • The Blade Shop PO Box 5800 Knoxville, Tennessee United States of America

The Blade Shop jelenterprises@tds.net The Blade Shop takes Your Money but does not have product, will not credit money back to account. after two weekm, anmd multiple calls. Knoxville, Tennessee

*Author of original report: Credit Card Charge Disputed

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I ordered a SOG multi-tool from these people on-line 2-8-10,  I got an email saying the order was accepted and my CC was charged.  The next day (2-9-10) I received another e-mail saying the item was backordered.  That same day (2-9-10) I called The Blade Shop and cancelled the order.  On 2-10-10, the credit card showed the transaction was complete and I was charged for a cancelled order.  I then called and was told that the order was cancelled and it would be 10-14 days before the credit showed up on the credit card.  Now it has been 14 days, and no credit  has shown up, hence this ripoff report.  I have called The Blade Shop everyday this past week, and every time am reassured that a credit will be forthcoming in 10-14 days.  I advise people to avoid business with The Blade Shop.  My next step will be to dispute the charge with my CC company, which as everyone knows who has done this, it is a pain in the butt.

This report was posted on Ripoff Report on 02/23/2010 05:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-blade-shop/knoxville-tennessee-37928/the-blade-shop-jelenterprisestdsnet-the-blade-shop-takes-your-money-but-does-not-have-pr-573948. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Credit Card Charge Disputed

AUTHOR: Valvestem - (U.S.A.)

POSTED: Tuesday, March 02, 2010

I filed a dispute with my credit card issuer on the charge made to my card for the item ordered and cancelled.  The amount charged was credited back to my card that same day by my credit card issuer.

Also I printed out several of the complaints filed on this site against The Blade Shop as supporting evidence in my dispute, which I believe was very helpful in substantiating the case.

Thank you ripoffreport.com

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