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Report: #272437

Complaint Review: THE COLLEGE PREP CENTER INC. - San Diego California

  • Submitted:
  • Updated:
  • Reported By: Beaumont Texas
  • Author Confirmed What's this?
  • Why?
  • THE COLLEGE PREP CENTER INC. 8130 La Mesa Blvd Suite 134 San Diego, California U.S.A.
  • Phone: 619-668-2233
  • Web:
  • Category: Tutoring

THE COLLEGE PREP CENTER INC. A representative called my home and gave me misleading info about their product; including garanteeing money back if I weren't satisfied with the software. San Diego California

*UPDATE Employee: Dispute Manager

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This woman called my home and told me that she was calling in reference to my daughter(she said her name). She went on saying that their company provided a software containing lessons that would help my daughter pass the SAT test for college.

Since she called my daughter by name, I wrongfully assumed that they were referred by the school ( I didn't ask how they've got her name), so I stopped what I was doing to listen.

I gave her my credit card number and purchased their software that was supposed to bring me a list of scholarships sites monthly for $49,00, which I could cancel within the first month without being charged.

After two weeks that I received the product I decided to call and cancel the receiving of the scholarship list; after many many times trying I realize that they were unreachable, so I decided to check the software and found out that it didn't countain any lesson just tips to pass the test.

I realized than that I was in trouble and surfing the internet, I found this site with other cases of ripoffs by this company. I could never get in touch with them; it is always a recorder. I have left many messages with no answer.

I lost $ 116,00 and am afraid that this people attempt to charge me any further.

Maria
Beaumont, Texas
U.S.A.

This report was posted on Ripoff Report on 09/05/2007 12:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-college-prep-center-inc/san-diego-california-91941/the-college-prep-center-inc-a-representative-called-my-home-and-gave-me-misleading-info-a-272437. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Dispute Manager

AUTHOR: The College Prep Center - (U.S.A.)

POSTED: Tuesday, January 08, 2008

I am Lori, the current Dispute manager for The College Prep Center Inc., and would like to address the concerns of Silvania. On July 20, 2007 she was contacted by one of our Educational Counselors. Silvania is correct that our software does not contain lessons for the ACT/SAT tests. What they do provide is a tutorial for the students to assist them in their SAT and ACT testing.

She was wondering how we knew her daughter's name; College bound high school students fill out forms of interest; which includes having an interest in taking the SAT and ACT tests. It was from this form that we obtained the information.

Silvania is afraid that we will continue to charge her for the monthly online subscription, which she cancelled in Sept. Looking at her account, there is no indication that she has been billed for anything other than the SAT and ACT preparation software that she purchased in July.

Hopefully this will help Silvania and others with concerns in regards to The College Prep Center. Thank you.

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