The Document Service Center Document Service Center-Loan Modification Co. Albert Mendoza 302-722-8197 & Susan Martin-302-416-5988 BEWARE!! The DocumentServiceCenter Are Claiming that they are a LOAN MODIFICATION CO. In FACT: A SCAM & COMMITTING FRAUD!!!! Wilmington Delaware

The Document Service Center contacted me in Oct. 2016 (Albert Mendez) stating that they could reduce my interest rate on my mortgage loan to 2% and lower my mortgage payment 300.00. Albert said that Susan Martin would send out the paperwork to me and I could send it back to get it going. It would take about 3-months for the whole process.The package arrived overnight and was filled with several documents requesting my personal information. Also, was a request that I send them 3-checks in the amount of 835.00 each check. One for Jan-Feb-March. So I had several conversations with Albert M. about the documents and he told me not to pay my mortgage payments and that the 3-checks sent to them would be put on my mortgage after the approval of the loan modification. This was fraud.

I sent all the paperwork back and the post dated checks to them believing what Albert said (foolish). Then after not paying my mortgage the first month, the loan servicing co for the morgage started contacting me about the late payment. The Loan Servicing Co told that to pay my house payment no matter what and that the supposed services that Document Service Center said they were providing were in fact Free. This was in late January 2017. DSC had already cashed one of the 835.00 checks. I put a stop check on the remaining 2 checks and called the loan servicing co mgr. He told me that I could not get a loan modification unless I had been in my home 12 months. I had not. DSC new this. I called Albert & discussed this with him about returning the 835.00. Albert told me in Feb that he would not return the 835.00 unless I provided him proof in writing from the loan serving co denial of a loan modification.

March 28, 2017 I sent Albert Mendez & Susan Martin 2-documents denial letters of loan modification from the loan servicing co. I have talked with Susan Martin about 3-times since that date: Her statement is always the same; I sent it to accounting and wainting on them to cut a check. I will call you when they do. That has been over a month ago. As far as Albert Mendez goes; He has not answered his phone,returned calls or voicemail, text, or email.

The Document Service Center is a Scam Company & has committed Fraud. To date 5/9/17 have not paid the $ 835.00 owed to me.