Report: #1240373

Complaint Review: The Hartford

  • Submitted: Tue, July 07, 2015
  • Updated: Tue, July 07, 2015
  • Reported By: Vaughanster — Lancaster California USA
  • The Hartford


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November 30, 2014, Jack Modell sideswiped my car with his, while I was turning left, into my driveway; he passed me on my left while I was turning left.  I called the police.  A Los Angeles County Sheriff's Deputy, Sheldon, answered the call and filed a police report, which indicated that Deputy Sheldon found Jack Modell to be at fault.  I filed this police report with Jack Model's insurance agent and company, Brian Hargrove of The Hartford, but Brian refuses to take my calls, let alone pay anything for the damage his client, Jack Modell, did to my car.

This report was posted on Ripoff Report on 07/07/2015 06:28 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

GEICO Honored The Hartford's Claim

AUTHOR: - ()

October 16, 2015, when I went to to obtain insurance for my "new" car I purchased yesterday, their website gave me a quote for about $180/six months, but raised it to about $235, citing my ticket for driving without a California as well as the accident which had just mentioned.  It also mentioned an amount of more than $2,800, which I didn't understand, because I never received a cent from GEICO or The Hartford for the damage he did to my car and was found by the Deputy to be at fault for. 

So I spoke with a GEICO representative, and she explained that GEICO had paid the $2,800 to repair Jack Modell's car.

After regaining my composure, I called and spoke to GEICO's representative Joel, the man who origninally handled my claim.  He explained to me that in June, The Hartford, hired "an independent arbiter," who conveniently determined that GEICO was 100% liable for the damage I did to Jack's car, and, since GEICO is "contracturally obligated to honor" such findings, they paid the $2,800 for the repairs, in spite of the police report which clearly indicated that Jack Modell was at fault for the accident.

So I explained to Joel, that my wife, Libertad Green, has never had so much as one parking ticket, let alone a moving violation, and I asked him what I would need to do, to have this claim removed from her record, since I was the driver, and she was in no way at fault.

He explained to me that there was no way that was ever coming off of her record.






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#2 Author of original report

Update, July 16, 2015

AUTHOR: - ()

On Thursday, July 16, 2015, I received a letter from The Hartford, in which someone identifying herself as "ABI Team Leader" Melissa Blevins told me that, my "claim was heard by an independent arbitrator," who "reviewed the evidence and determined that [I was] the party at fault for the accident," and that "This decision is final and binding."

Furthermore, she states, "Regarding [my] inquiry regarding the online complaint [about Tyg's unhinged, unprofessional rebuttal to this post on, she has] no evidence that [The Hartford's] employee [Brian Hargove] is the individual who responded to [my] post."

So, apparently, the ignorance and lack of integrity reaches the upper echelons of The Hartford.

BTW, the only independent arbitrator I am aware of investigating the accident is Deputy Sheldon, who found Jack Allen Modell to be the Cause of the accident.

Jack Modell is, prima facie, the party at fault.  I was turning left into my driveway when he drove past me from behind, on the left side of the vehicle I was driving.  He states that I was at fault for slowing down, moving to the right, and failing to signal (even though I did use my left turn signal).  Even if I had not used my left turn signal, anyone driving a vehicle behind me should have observed that I was turning left, and should not have attempted to pass me on my left.

And, if The Hartford finds me to be the party at fault, why haven't they ever asked me to pay for the damage to the car Jack was driving, since they were his auto insurance company at the time of the accident?

My wife, Libertad Green, whose car I was driving, renewed her auto insurance policy with GEICO this spring, for the same amount as she paid last fall, and neither GEICO nor anyone else has never indicated that we should pay for any damage to Jack Allen Modell's car.

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#3 Author of original report

Quotes From Traffic Collision Report

AUTHOR: - ()

On page 1 of 7 of the Traffic Collision Report, Jack Allen Modell is listed as "Party 1" and the "Driver."  The entirety of paragraph "F. Cause:" reads, "P/1 caused this collision by making an unsafe passing maneuver., violation of 21750 CVC."

In other words, Deputy Sheldon Sherman, ID 527065, and the Reviewer, R. Dailey #236790 find Party 1, Jack Allen Modell to be the "Cause" of "this collision."

The Los Angeles County Sheriff's Watch Commander does, however, agree with you, that he can not make you pay for the damages your client did to my wife's car. 

That is a matter of your integrity and discretion, which you, Brian Hargrove, obviously lack.

So, how does an illiterate, unhinged, zit-faced, young man like you, who can't even comb his hair for a head shot, get a job at The Hartford?



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#4 General Comment



 A police report IS NOT an admission of guilt OR an assignment of guilt. Just because you have a police report DOES NOT mean that the person YOU are accusing is actually guilty of what YOU have accused them of. It is JUST a report detailing an inncident that YOU had. Its MORE of a FACT SHEET then a indictment. Was an accident investigator called?? Did the person YOU accuse actually admit guilt to the deputy? If not then the insurance company DOES NOT have to pay out!!! Its YOUR WORD against the person YOU have accused. Until some form of judgment is handed down the insurance people DO NOT have to deal with YOU!!! As far as THEY are concerned YOU are a scammer  trying to get THEM to fix YOUR car and YOU are doing this with NO PROOF other then a police report. Unless the deputy ACTUALLY witnessed the accident then the deputy CANNOT say WHO is guilty WITHOUT an accident investigator to verify that validity of YOUR statement. While upsetting for you, the reality is that NO LAW ENFORCMENT is going to place 100% of the blame on someone when THEY personally did NOT see the accident happen. Its YOUR WORD against THIER CLIENT and that NEVER works out in only one persons favor. The Deputy can ONLY report on said police report what YOU have told them happend.

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