Complaint Review: The Healthy Back Institute -
- The Healthy Back Institute 4619 Prime Parkway USA
- Phone:
- Web: www.losethebackpain.com
- Category: Alternative Health
The Healthy Back Institute False advertising of "free" offer McHenry IL
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This company emailed me an offer to try a pain relief product for free. I would only have to pay shipping costs. I did receive the product and gave it to a friend to try because my pain had subsided and she was in agony. There was no mention that I would be receiving more of this product on a recurring basis, nor that the cost would be automatically charged to my credit card. I received one extra bottle of the stuff and assumed they had made some mistake, but I stupidly paid the charge on my credit card. I've just been notified that another bottle of the stuff is on the way so I called them to tell them I had not ordered this and to stop sending the product. They told me that I had automatically agreed to get recurring orders of the pain killer and that I was stuck with having to pay for them. It would not help if I sent back their unwanted bottles, I would still have to pay.
I feel that the Healthy Back Institute is engaging in deceptive and misleading business practices and should be told not to deceive people in this way. This is especially unfair to do to customers like me who live in another country.
This report was posted on Ripoff Report on 06/02/2015 10:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-healthy-back-institute/the-healthy-back-institute-false-advertising-of-free-offer-mchenry-il-1233114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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