The Honest Company Customer service reps cannot be trusted. Internet

 I signed up for their "free" trial of diapers to see if they were something we should use for our baby. The trial costs almost $6 for shipping and handling and you get automatically enrolled in their almost $80/month bundle if you don't cancel within 7 days of RECEIVING your trial. I ordered it on Saturday, received it on Wednesday, and when I looked at my bank account on Thursday, they had already charged me almost $80 for the next bundle before I had even had a chance to try them. I called customer service and asked why they had already charged me and she claimed that I requested the $80 bundle be shipped (I did not) the following day. She said that it had not yet shipped, but since it was preparing to be shipped, she could not cancel it. She said she could reroute the shipment to go back to their warehouse and once the warehouse received it, I could request a refund. I return home today and find the bundle waiting outside of my front door and my bank account still charged.