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Report: #1249151

Complaint Review: The Journey Pros - Nationwide

  • Submitted:
  • Updated:
  • Reported By: monyback — Chicago Illinois USA
  • Author Not Confirmed What's this?
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  • The Journey Pros Nationwide USA

The Journey Pros additional telephone number 844-330-0719another email address refunds@journeypros.com My account was debited 3 times June 17,18,19 ,2105. Is should have only been debited twice.. Startedthe request for my refund of $450.00 on the 19th of June 2015.I have sent them every document that they have ask me for and I still don't have the refund asof today Aug 17, 2015. The email address customerservice@thejourneypros.com and refunds@thejourneypros.com I get nothing when I put them in. If anyone can help me retrieve my funds it would be appreciated. nationwide

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I authorizes The Journey Pros to deduct fron my bank account a one time amount of $138.99 check # 4322 (authorizied) on June 17th 2015 then on the same check number 4322 they also took $450.00 (unauthorized on June 19th 2015 The second amount that was authorized was check #4321 for $450.00 that was taken on June 18th 2015. I have sent every document that they have ask for starting on June 19th 2015 and have not yet recieve a refund as of today Aug 17,2015. Trying to reach the by phaone is a joke .  You are on hold forever The telephone numbers that you get is 977-235-3321 and 844-330-0710 and if you get to speak to someone they give you the following email addresses that do not connect you to any one or anywhere. 

Eamil address #1  customerservice@thejourneypros.com

                     #2  refunds@thejourneypros.com

If anyone can help me  PLEASE  PLEASE !!!!!

This report was posted on Ripoff Report on 08/17/2015 05:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-journey-pros/nationwide/the-journey-pros-additional-telephone-number-844-330-0719another-email-address-refundsjo-1249151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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