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Report: #1336650

Complaint Review: The NEat Company - Philadelphia Pennsylvania

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  • Reported By: TheSpinGuru — Brooklyn New York United States of America
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  • The NEat Company Philadelphia, Pennsylvania USA

The Neat Company Disgraceful Tech Support and Customer Serevice Philadelphia Pennsylvania

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The Neat Company and their highly underperforming receipt logging software has turned to utter garbage.

The company moved from their desktop one time purchase product to a monthly-fee web-based software which has been a nightmare since the first day they launched it. There is not method supplied to back up any of your cloud data. On numerous occasions files and receipt images have been lost. In addition, Neat never bothered to work the bugs out of their migration function and your files from the desktop software to their cloud-based software.

I have been on with Neat tech support personnel EVERY WEEK DAY since 9/3/16 and all I have experienced was blatant incompetence of every tech support staff member who has the slightest idea how to fix their sync problem.

I HAVE TO DUMP THE ENTIRE NEAT SYSTEM!!!!!!!!!!!!!!!

This report was posted on Ripoff Report on 11/04/2016 03:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-neat-company/philadelphia-pennsylvania/the-neat-company-disgraceful-tech-support-and-customer-serevice-philadelphia-pennsylvania-1336650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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