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Report: #49690

Complaint Review: The Room Store - Scottsdale Arizona

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  • Reported By: Scottsdale Arizona
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  • The Room Store 13637 N. Tatum Blvd Scottsdale, Arizona U.S.A.

The Room Store Rip-off My husband & I bought furniture from The Room Store & it was not delivered when promised & when it finally was the leg on the love seat was broken Scottsdale Arizona

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My then fiance bought a livingroom set from The RoomStore. It was to be delivered on 02/25/03 just in time for the wedding reception that we planned on having at our home.

We received a confirmation call for the furniture delivery. But on the day before it was to be delivered we received a phone call from the sales person who took our order.

She advised us that the couch had to be back ordered. It would be a week or so.

Needless to say when the furniture finally arrived the leg on the loveseat was broke.

The loveseat wobbled back and forth.

I lifted up the loveseat and the leg fell out of the hole. In the hole was cardboard to hold it in. I immediatly called the customer service dept and wanted someone to come out and fix it.

The lady said that it would be a few days to have a technician out. Wee it has been 3 weeks and still no technician.

I will never buy anything from that place again.
And when the technician comes out he might be getting that leg up his hole without the cardboard to hold it in.

Cheryl
Scottsdale, Arizona
U.S.A.

This report was posted on Ripoff Report on 03/18/2003 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-room-store/scottsdale-arizona-85254/the-room-store-rip-off-my-husband-i-bought-furniture-from-the-room-store-it-was-not-de-49690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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