The Tee Drop Didn't send item and doesn't respond to complaints or inquiries Internet

The company targets military families, but don't always deliver items ordered.  This is wrong in so many ways.  I ordered a ring for my sister, who is in the military, on April 13th, thinking I'd have it in time for her birthday.  Her birthday is past, but I still don't have the ring.  I inquired about it thru their website.  They did send a response telling me it was delivered to me in TX, but the tracking they sent indicated it was delivered to an address in Joliet, IL.  I tried to call, but the phone number on the website is not in service.  I replied to the e-mail pointing out the difference in what they told me and what the tracking said, but the response was the same.  They ignore me unless I submit a complaint on their website, but all I get is the same information.  They don't take responsibility for their mistakes, don't have a working phone number, and don't respond to e-mails. Don't order from them!