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Report: #1099298

Complaint Review: The walking company - California

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  • Reported By: MattyNJ1 — Brick New Jersey
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  • The walking company California USA

The walking company The walking store RETURN POLICY RIP OFF California

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BUYER BEWARE:

 Online store offers PAYPAL as a merchant for their customers, but better hope you dont need a REFUND!

 Although NOT advertised, their refund policy is to issue a check, that has to go through corperate office in Ca. before making its way to regular old fashioned US MAIL. A process that they claim takes 7-10 days.

 Offering PAYPAL clearly on their online store, suggests the ease of modern day returns, buy electronically depositing the return funds back into the customers PAYPAL acct, that they withdrew from. They claim that they are not set up that way, only to withraw.....BS!....called PAYPAL and was told the contrary.

 I WILL NEVER BUY ANTHING FROM THIS RIDICOULOUS STORE AGAIN! Iam out $180 for a pair of shoes that i tried on for exactly 30 seconds when they got to my home, only to pay $13 for FEDX shiipping back to the company, only to now have to wait close to a month for my refund.....RIDICOULOUS!

 Any store that uses PAYPAL services, knows the agreement and ease of this excellent service, yet THE WALKING COMPANY uses PP only for its ease of a quick withdrawl....not for refunds.

 BUYER BEWARE!

This report was posted on Ripoff Report on 11/14/2013 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-walking-company/california/the-walking-company-the-walking-store-return-policy-rip-off-california-1099298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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